FAQ
Frequently Asked Questions
/ FAQ
Frequently Asked Questions
This page answers common questions about our services, process, pricing, and support. If you need more information, feel free to contact us directly.
Website Design & Development
How long does it take to build a website?
Q: How long does it take to build a website?
A: Most websites are completed within 2–4 weeks, depending on the number of pages, features, and how quickly content is approved.
A: Most websites are completed within 2–4 weeks, depending on the number of pages, features, and how quickly content is approved.
Do you redesign existing websites?
Q: Do you redesign existing websites?
A: Yes. We can redesign or rebuild existing websites to improve design, performance, and usability.
A: Yes. We can redesign or rebuild existing websites to improve design, performance, and usability.
Will my website work on mobile devices?
Q: Will my website work on mobile devices?
A: Yes. All websites we build are fully responsive and optimised for mobile, tablet, and desktop devices.
A: Yes. All websites we build are fully responsive and optimised for mobile, tablet, and desktop devices.
Do you provide website content and images?
Q: Do you provide website content and images?
A: Clients can provide their own content. We can also assist with content structuring and recommend stock images if needed.
A: Clients can provide their own content. We can also assist with content structuring and recommend stock images if needed.
Can I update the website myself after launch?
Q: Can I update the website myself after launch?
A: Yes. We build websites with easy-to-manage systems and can provide basic training where required.
A: Yes. We build websites with easy-to-manage systems and can provide basic training where required.
Web Application Development
What types of web applications do you build?
Q: What types of web applications do you build?
A: We build custom web applications such as portals, internal tools, membership systems, booking platforms, and business dashboards.
A: We build custom web applications such as portals, internal tools, membership systems, booking platforms, and business dashboards.
How long does a web application project take?
Q: How long does a web application project take?
A: Timelines vary based on complexity. Simple applications may take 4–6 weeks, while more advanced systems take longer.
A: Timelines vary based on complexity. Simple applications may take 4–6 weeks, while more advanced systems take longer.
Can you add features later after launch?
Q: Can you add features later after launch?
A: Yes. Our applications are built to be scalable, allowing new features and improvements to be added over time.
A: Yes. Our applications are built to be scalable, allowing new features and improvements to be added over time.
Do you provide maintenance for web applications?
Q: Do you provide maintenance for web applications?
A: Yes. Ongoing support and maintenance plans are available to ensure your application remains secure and functional.
A: Yes. Ongoing support and maintenance plans are available to ensure your application remains secure and functional.
Video Creation & Editing
What type of videos do you create?
Q: What type of videos do you create?
A: We specialise in short-form videos, explainer videos, and brand videos optimised for social media and digital platforms.
A: We specialise in short-form videos, explainer videos, and brand videos optimised for social media and digital platforms.
Do you handle scripting and voiceovers?
Q: Do you handle scripting and voiceovers?
A: Yes. We can assist with scripting and provide voiceovers (human or AI) when required.
A: Yes. We can assist with scripting and provide voiceovers (human or AI) when required.
How long does video delivery take?
Q: How long does video delivery take?
A: Single videos are typically delivered within 3–7 working days, depending on complexity. Monthly packages follow an agreed schedule.
A: Single videos are typically delivered within 3–7 working days, depending on complexity. Monthly packages follow an agreed schedule.
Can you edit videos we already recorded?
Q: Can you edit videos we already recorded?
A: Yes. We can edit existing footage and enhance it with subtitles, branding, and motion graphics.
A: Yes. We can edit existing footage and enhance it with subtitles, branding, and motion graphics.
Website Maintenance & Support
Why do I need website maintenance?
Q: Why do I need website maintenance?
A: Regular maintenance keeps your website secure, fast, and up to date, reducing the risk of errors, downtime, or security issues.
A: Regular maintenance keeps your website secure, fast, and up to date, reducing the risk of errors, downtime, or security issues.
What is included in website maintenance?
Q: What is included in website maintenance?
A: Maintenance typically includes:
Software updates
Security monitoring
Backups
Minor content updates
Bug fixes
A: Maintenance typically includes:
Software updates
Security monitoring
Backups
Minor content updates
Bug fixes
Is website maintenance mandatory?
Q: Is website maintenance mandatory?
A: Maintenance is optional but highly recommended, especially for business and high-traffic websites.
A: Maintenance is optional but highly recommended, especially for business and high-traffic websites.
Can I cancel the maintenance plan?
Q: Can I cancel the maintenance plan?
A: Yes. Maintenance plans are billed monthly and can be cancelled with prior notice.
A: Yes. Maintenance plans are billed monthly and can be cancelled with prior notice.
General Questions
How do you charge for projects?
Q: How do you charge for projects?
A: We use project-based pricing or monthly retainers, depending on the service. Most projects require an upfront payment before work begins.
A: We use project-based pricing or monthly retainers, depending on the service. Most projects require an upfront payment before work begins.
Do you work with clients outside Nigeria?
Q: Do you work with clients outside Nigeria?
A: Yes. We work with both local and international clients remotely.
A: Yes. We work with both local and international clients remotely.
How do I get started?
Q: How do I get started?
A: Simply contact us via WhatsApp or email, or use the contact form on our website to begin a conversation.
A: Simply contact us via WhatsApp or email, or use the contact form on our website to begin a conversation.
Still have any questions?
Contact us now
We’d love to hear from you! Whether you have a project in mind, need a quote, or just want to say hello, feel free to reach out. Fill out the form below or use our contact details to connect with us.